Privacy Policy

We collect information you provide directly to us, including:

Account Information: When you register, we collect your name, email address, phone number, business name, GST number, UDYAM registration, and other business details.

Profile Information: Business descriptions, product listings, pricing information, company documents, and verification materials.

Transaction Data: RFQ details, inquiry history, quotation records, and communication logs between buyers and suppliers.

Usage Data: Pages visited, search queries, features used, time spent on platform, device information, IP address, and browser type.

Communications: Messages sent through the platform, support tickets, and feedback submitted.

We use the information we collect to:

•Provide, maintain, and improve the FreeBhaav.com platform

•Process registrations and verify business credentials

•Match buyers with relevant suppliers using AI algorithms

•Send transactional emails, RFQ notifications, and platform updates

•Provide customer support and respond to enquiries

•Detect, investigate, and prevent fraudulent or illegal activity

•Comply with legal obligations under Indian law

•Analyze platform usage to improve user experience

•Send marketing communications (with your consent)

We share your information in the following circumstances:

With Other Users: Supplier profiles, product listings, and business information are visible to buyers on the platform. Buyer contact details are shared with suppliers only when an RFQ or inquiry is submitted.

Service Providers: We share data with trusted third-party service providers who assist in operating the platform (cloud hosting, payment processing, analytics, email delivery).

Legal Requirements: We may disclose information when required by Indian law, court orders, or government authorities.

Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred.

We do NOT sell your personal data to third parties for advertising purposes.

We implement industry-standard security measures to protect your information:

•SSL/TLS encryption for all data in transit

•AES-256 encryption for sensitive data at rest

•Secure cloud infrastructure (Supabase) with row-level security

•Regular security audits and penetration testing

•Access controls limiting employee access to user data

•Two-factor authentication for admin accounts

While we take reasonable precautions, no security system is impenetrable. We encourage users to use strong passwords and report any suspicious activity.

We retain your information for as long as your account is active or as needed to provide services. Specifically:

•Account data: Retained for the duration of your account plus 3 years after closure

•Transaction records: 7 years (as required by Indian tax law)

•Communication logs: 2 years

•Analytics data: Aggregated and anonymized after 12 months

You may request deletion of your account and associated data by contacting privacy@freebhaav.com.

Under applicable Indian data protection laws, you have the right to:

•**Access:** Request a copy of the personal data we hold about you

•**Correction:** Request correction of inaccurate or incomplete data

•**Deletion:** Request deletion of your personal data (subject to legal obligations)

•**Portability:** Receive your data in a structured, machine-readable format

•**Objection:** Object to processing of your data for marketing purposes

•**Withdrawal of Consent:** Withdraw consent for data processing at any time

To exercise these rights, contact us at privacy@freebhaav.com.

We use cookies and similar tracking technologies to enhance your experience. See our Cookie Policy at freebhaav.com/cookies for detailed information about the types of cookies we use and how to manage them.

The platform may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

FreeBhaav.com is a B2B platform intended for business use by adults aged 18 and above. We do not knowingly collect personal information from minors. If we become aware that a minor has provided personal information, we will delete it promptly.

We may update this Privacy Policy from time to time. We will notify registered users of material changes via email or a prominent notice on the platform. Continued use of the platform after changes constitutes acceptance of the updated policy.

For privacy-related questions, requests, or concerns, contact:

Data Protection Officer

Billion Peoples Technologies

Email: privacy@freebhaav.com

Platform: FreeBhaav.com

We will respond to all privacy requests within 30 days.